Unmatched Honing Support
At Ohio Tool Works, our commitment to quality not only applies to our precision honing equipment, honing tooling and abrasive stones, but also for our customer support programs. From initial consultation through aftermarket supply, OTW offers an unparalleled combination of high-end expertise and hands-on support.
As an OTW customer, you can expect to speak to knowledgeable, dedicated personnel who will help you get the right answers to your honing issues quickly, whether they’re product- or process-related.
Because our vertical honing and horizontal honing machines are so well built and simply designed, the answer to your issue oftentimes can be handled in a single phone call. For machinery repairs or more complicated application-related questions, we can offer you support through our remote-access capabilities or on-site technical support, providing you the assurance that regardless of the type of honing issue, the only call you need to make is to OTW.
The best example of our commitment to service is our 100% turnkey installation and operator training. Unlike other companies, we won’t just deliver your honing equipment, we’ll be right there to ensure proper installation and operation – so that you can get on with the business of honing customer parts.
At OTW, we view our customers’ ability to maximize productivity, precision and profits as a measure of our success as your honing partner. Contact OTW to learn how we can assist you with your honing issues.
Technical Support
Monday-Friday – 7 am-4:30 pm EST
Tel. 419-281-3700
